Shipping & Delivery Policy

Last updated: November 2025

At Clara Beau London, we aim to deliver your order as quickly and efficiently as possible.
This document explains our shipping procedures, delivery times, and responsibilities once your order has been dispatched.

1. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been shipped, you will receive an email containing your tracking details and shipment confirmation.

Please note that processing may take slightly longer during peak seasons or promotional periods.

2. Delivery Time

The average delivery time is 3 to 7 business days, depending on your destination.
Delays may occur due to customs inspections, courier delays, or high-volume shipping periods beyond our control.

We always strive to ensure timely delivery and will assist you with tracking updates whenever possible.

3. Shipping Method and Origin

All orders are shipped directly from our partner warehouse in China.
Depending on your country’s import regulations, customs duties or taxes may apply. These charges are the customer’s responsibility and are not included in the purchase price.

Our international logistics partners ensure safe and efficient delivery to your location.

4. Shipping Costs

Shipping fees are displayed at checkout and depend on the destination, package weight, and selected shipping option.
All rates are shown before completing your order to maintain full transparency.

5. Responsibility During Shipment

  • Once the tracking information shows that a parcel has been delivered, Clara Beau London is not responsible for loss or theft of the package.

  • Customers are responsible for providing a complete and accurate shipping address during checkout.

  • Address errors or corrections must be reported within 24 hours after placing your order.

We strongly recommend monitoring your tracking link to stay updated on your delivery status.

6. Contact Us

For any questions or concerns regarding shipping or delivery, please contact us at:
📧 info@clarabeaulondon.com