Privacy Policy

Last updated: November 2025

This Privacy Policy applies to all services provided by Clara Beau London, accessible via www.clarabeaulondon.com.
We value your trust and are committed to protecting your personal information. This document explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, subscribing to our newsletter, or creating an account. This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • IP address and device information

  • Website usage data and activity

We only collect information necessary to deliver your order, improve your shopping experience, and ensure smooth website functionality.

2. How We Use Your Information

Your information may be used for the following purposes:

  • Order Processing: To confirm, prepare, and deliver your purchase.

  • Customer Support: To provide assistance, respond to inquiries, and resolve issues efficiently.

  • Service Improvement: To enhance our website, user experience, and customer satisfaction.

  • Marketing Communication: To send updates, promotions, and offers relevant to your interests (only with your consent).

  • Legal Compliance: To meet obligations under applicable laws and regulations.

We never sell or rent your personal data to third parties.

3. Sharing Information with Third Parties

Your data may be shared with trusted third-party partners only when necessary to complete your order or support our operations. These include:

  • Payment gateways (for secure transaction processing)

  • Shipping and logistics partners (for order delivery and tracking)

  • Analytics tools (for website performance and customer insights)

All third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing contracted services.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, or as required by law. Once the retention period expires, your information is securely deleted or anonymized.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance website performance and functionality

  • Analyze traffic and customer behavior

  • Personalize shopping experiences and promotions

You can manage or disable cookies through your browser settings at any time. However, disabling cookies may affect certain site functionalities.

6. Your Rights

As a customer, you have the following rights regarding your personal data:

  • Access: Request a copy of your stored data.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your personal data where legally applicable.

  • Objection: Opt out of marketing communications or certain data uses.

  • Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@clarabeaulondon.com.

7. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
All payment information is encrypted and processed through secure, PCI-compliant gateways.

8. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

📧 info@clarabeaulondon.com

9. Updates to This Policy

Clara Beau London reserves the right to modify this Privacy Policy at any time to reflect updates in our practices or for legal reasons. Any changes will be posted on this page with a revised “Last updated” date.